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Smart Bro is on holiday (sheesh) |
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Written by Chette Soriano
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Sunday, 08 April 2007 |
As what can be expected, Smart Bro went down yesterday – or at least here in the Ortigas Area.
This is one funny thing about Smart Bro – whenever there is a long holiday (Christmas, Easter, etc.), they always make it a point to annoy their subscribers and bring down their service. And it always happens on a Saturday. Without fail.
Once again, calling technical support doesn’t help. You see, they have this oh-so-reliable channel portal that their call center agents use. It flags them if there is a “technical activity” going on at the base station. Since there was no flag when I called, they simply said there must be something wrong on my end.
That channel portal needs to be thrown in Manila Bay where no technical support agent can touch it ever again.
And once again, we wait until Monday. Until then, it’s 3G for me.
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